Privacy Policies

1. Introduction :

We at Junofast Logitech llp and our affiliates (hereinafter referred to as “Junofast”, “we”, “us” or “our”) consider customer trust as our top priority and take the protection of your personal information very seriously. We want you to feel safe using our products, services and solutions (“Services”). This Privacy Policy informs you of the way in which we collect, use, transfer, and store your personal information when you use our Services, as well as your rights in relation to this data.This Privacy Policy is an electronic record between you and Junofast under the Information Technology Act, 2000 together with the Rules framed from time to time.

By using the Junofast Website/Apps and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Junofast Website/Apps. By using our website, applications, or our Services, you consent to our Privacy Policy and the Cookie Policy . A link to both our policies will be provided in the footer of our website or application. You will also be asked to review and consent to our Privacy Policy and Cookie Policy when you create an account with us.

Junofast may change this policy from time to time by updating this page. The current version of this policy is effective from 25th August, 2023. You should check this page from time to time to ensure that you are happy with any changes.

2. Information We Collect

Personal Information: While using our Services, we may ask you to provide us with certain personally identifiable information (also known as PII or Personal Information) that can be used to contact or identify you. Personally Identifiable Information may include, but is not limited to:

• Email address

• First name and Last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• KYC Documents

• Geographical Location

Usage Information: We collect data about how you use our website, including pages visited, links clicked, and other actions you take while browsing.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns.

Shipment Information: We collect details about your shipments, including package contents, dimensions, weight, delivery preferences, and tracking information.

Communication Data: Information exchanged through our communication channels, such as emails, chats, and phone calls, for resolving queries and addressing concerns.

3. How We Use Your Information

We may use your information for the following purposes:

• Order Fulfilment: To process, ship, and deliver your orders accurately and efficiently.

• Customer Support: To address inquiries, provide assistance, and offer support related to your logistics needs.

• Service Improvement: Analysing shipment trends and customer feedback to enhance our logistics services and user experience.

• Legal and Regulatory Compliance: Complying with legal obligations, such as customs requirements and shipping regulations.

• Providing and improving our services.

• Personalising your experience on our website.

• Sending you updates, newsletters, and promotional materials.

• Responding to your inquiries and providing customer support.

• Analysing usage patterns to improve our website and services.

• Complying with legal obligations.

4. Data Sharing

We may share your information with:

• Third-party service providers who help us operate our website and provide services.

• Legal authorities or other third parties if required by law or to protect our rights and the rights of others.

• Shipping Partners: Providing necessary shipment information to our partners for successful delivery.

• Third-party Service Providers: Engaging service providers, such as customs agents and transportation companies, to fulfil logistics services.

• Legal Authorities: Sharing information when required by law, court orders, or to protect our rights and the rights of others.

We will not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices

Opt-Out: You can opt-out of receiving promotional emails by following the instructions provided in the email.

Cookies: You can adjust your browser settings to disable cookies or receive notifications when cookies are being used.

Access and Update: You have the right to access, update, or delete your personal information. If you wish to do so, please contact us at [info@junofast.com/+91-9599099659].

Account Information: You can update your account information through our platform.

Communication Preferences: You can manage your communication preferences regarding updates, offers, and promotions.

7. Security

We implement reasonable security measures to protect your personal information from unauthorised access or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to our website.

8. Children's Privacy

Our website is not intended for children under the age of [13]. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our platform. You can adjust your browser settings to manage cookies or receive notifications when they are used.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the effective date will be indicated.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy or our logistics practices, please contact us at [info@junofast.com/+91-9599099659].

By using our logistics services, you agree to the terms outlined in this Privacy Policy.

[JUNOFAST LOGITECH LLP]

[www.junofast.com]